Talk to us.
One address for orders, returns, warranty and press. A person reads it.
Last updated 6 August 2026
Message us on WhatsApp — quickest way to ask about a bag, stock, or arranging a look before you buy.
hello@voxjourney.com — orders, returns, warranty claims, stock questions, or wanting to see a bag before you buy one.
Who you are writing to
VOX was founded by Daniel and Marica, designers who spent two decades building mission-critical transit cases for military and law enforcement agencies. The full story is on the About page.
Where we are
67 Ubi Crescent, #01-06 Techniques Centre
Singapore 408560
This is our working unit, not a shop — so please email before coming down and we will make sure someone is there for you. It is also where returns go.
Seeing a bag in person
Worth doing before you spend this much on luggage. Email us and we will arrange a time at Ubi so you can open it, lift it and roll it around properly.
Press and stockists
Same address. For images and brand details see the press page.